By Robert Heinrich

ISBN-10: 3658065176

ISBN-13: 9783658065171

ISBN-10: 3658065184

ISBN-13: 9783658065188

Business procedures and data structures jointly impact one another in non-trivial methods. usually, procedures are designed with out taking the platforms’ influence into consideration, and vice versa. lacking alignment at design-time ends up in caliber difficulties at run-time. Robert Heinrich offers examples from study and perform for an built-in layout of technique and approach caliber. a top quality reference-model characterizes technique caliber and a procedure notation is prolonged to operationalize the version. Simulation is a strong ability to foretell the mutual caliber effect, to match layout possible choices, and to make sure them opposed to necessities. the writer describes simulation methods and discusses fascinating insights on their program in practice.

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Extra info for Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering

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Attributes can be analyzed and appropriate ones can be identified, using the selection criteria. For each criterion, a justification should be recorded to support the reproduction of the analysis. We propose to use a matrix form, with the selection criteria on one axis, and the attributes on the other axis to document the justification. Phase 2, create questions: After the selection of the attributes, the questions have to be created. As questions created ad-hoc from the attributes may be relatively abstract, the questions are related to a specific BP model.

For example, diagrams or other auxiliary means have to be created in case of an interview. Thus, effort is considered in the operational view. The method view is concerned with the methods available to capture the attributes’ measures. Examples of methods are process mining, data analysis or interview. For attribute selection, one must consider that the attributes’ measures can be captured 42 3 Business Process Quality by the available method. For example, consistency of a data object can be determined easier using the method data analysis, than using an interview.

The nodes correspond to the components and the characteristics are listed either within the node or on an edge between nodes. If the assessment of a characteristic depends on information of another component, it is located on the edge, where A —> B means that B must be considered to assess A. 1 Activity Characteristics A BP consists of activities, where an activity can be atomic or can be a BP itself (this means it contains sub-activities). The following characteristics apply to activities (and by definition also to the BP as a whole).

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Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering by Robert Heinrich


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